Privacy Policy

Effective Date:
30 September 2024

Coach Academy ("we," "our," or "us") operates the website www.coachacademy.io (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Site or use our services.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Information: Name, email address, phone number, and other details you provide when you fill out forms or communicate with us.
Payment Information: Credit card or payment details, only if you make a purchase on our Site.
Usage Information: Details of your visits to our Site, including traffic data, location data, and other communication data.

2. How We Use Your Information

We use your personal information to:

Provide and manage services that you have requested.
Communicate with you about your account or services.
Process payments and manage subscriptions.
Improve the functionality of the Site and services.
Comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

Service Providers: We may share your information with trusted third parties to assist in providing services, such as payment processors or hosting providers.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new ownership.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. These help us:

Understand and save your preferences for future visits.
Track advertisements and compile aggregate data about Site traffic and interactions.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your access to certain features of the Site.

5. Data Security

We take reasonable measures to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country, where the data protection laws may differ from those in your jurisdiction. By providing us with your personal information, you consent to the transfer of your data to Australia and other jurisdictions where we operate.

7. Your Rights

Under Australian law, you have the right to:

Access the personal information we hold about you.
Correct or update your information if it is inaccurate.
Request that we delete your information (subject to certain exceptions).
Withdraw consent to the processing of your information, where applicable.

To exercise these rights, please contact us using the details provided below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be reflected at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: info@coachacademy.io